Lingzhi joins hands to create a new future of smart travel and accommodation

▲Lingzhi Technology joins hands with Xue Weili (third from left), chairman of Join it Sustainability Technology, and Lin Jicai (third from right), chairman of Lingzhi Technology Co., Ltd. Take a photo with the team of Lingzhi Technology Co., Ltd. (Photo source: provided by Join it Sustainability Technology Co., Ltd.)

As the tourism industry continues to thrive, accommodation providers are constantly seeking ways to enhance service quality to meet customer demands. For hotel services, consistent and unchanging quality is the key factor, as it allows customers to experience a consistent dedication. How can we achieve continuous and uninterrupted service? The only effective way is to utilize digital transformation to handle repetitive, statistical, and cumbersome hotel tasks, as well as marketing activities that require extensive word-of-mouth promotion.

In recent years, more and more accommodation providers have started to use "digitization" to handle repetitive services, from physical check-in and check-out procedures to fragmented room service work reports, which involve significant manpower costs. Through digital transformation, service quality can be effectively improved, and manpower costs can be reduced. At the same time, this aligns with the modern consumer demand for a more convenient service experience. Digital transformation is not only a necessary path for accommodation providers to improve service quality but also the key to making customers feel consistently dedicated.

After the "Hundred Brands Respond: Practicing ESG through Digital Transformation Forum" hosted by JOIN IT on the 14th of this month, JOIN IT immediately collaborated with digital alliance partner Wise (Lingzhi Technology Co., Ltd.) to integrate resources for injecting new vitality into the digital transformation of the accommodation industry.

Chairman Lin Jicai of Wise stated: After the forum, I had intensive communication with Chairman Xue Weili of JOIN IT, discussing how to integrate the digital tools of both parties to make the digital transformation of tourism accommodation more impactful. JOIN IT, through its exclusively patented DID blockchain membership sharing verification technology, can quickly verify the validity of members, ensuring the data security of consumers and safeguarding member rights without the risk of personal information. The JSC digital social card can directly provide customers with service information and advertisements through the LINE social platform. It can also be directly linked to our developed DYT platform, achieving the goal of resource integration, connection, and diffusion. This allows accommodation providers to achieve added value in customer service while managing customers.

Chairman Xue Weili of JOIN IT stated: In recent months, the tourism industry has slowly recovered, but during the epidemic, the loss of manpower in the tourism accommodation industry was quite severe. Due to insufficient manpower, issues with service quality and customer complaints have been constantly emerging. The intelligent self-check-in kiosk and the DYT online booking platform developed by Lingzhi Technology can effectively help the accommodation industry improve service efficiency and customer satisfaction, while addressing the problem of insufficient service capacity due to labor shortages. The overall integration of cloud-based intelligent systems, combined with functions such as document recognition, door locks, card swiping (cash desk), and electronic invoices, significantly reduces the possibility of errors in various registration tasks carried out by service personnel. The introduction of this innovative technology makes the check-in process more efficient for travelers and enhances the service standards of accommodation providers.

▲On-site event photos of the 2023 2023 Hundreds of Brands Respond to Use Digital Transformation to Practice ESG Exchange Symposium Lin Jicai, Chairman of Lingzhi Technology Co., Ltd. (first from left), Xue Weili, Chairman of Together with Sustainability Technology Co., Ltd. (fifth from left) Lu Zhenghua (fourth from right), director of the Digital Industry Administration of the Ministry of Digital Development, participated in the event and took a group photo. (Photo source: provided by Together Sustainability Technology Co., Ltd.)

▲Hundreds of brands responded to the Digital Transformation Alliance Signing Ceremony of the 2023 ESG Exchange Symposium on Using Digital Transformation, signed by representative companies Lingzhi Technology Co., Ltd. (fourth from left) and Together Sustainability Technology Co., Ltd. (fifth from left) completed the signing, and were signed by the International Junior Chamber of Commerce World Congress Chairman of the Preparatory Committee Chen Jiajun (first from right in the back row), and Liu Yuyi (first from left in the back row), deputy director of the Taozhumiao Branch of the Workforce Development Administration of the Ministry of Labor, witnessed the completion of the ceremony.